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Benefits Consideration
During an Upgrade to 11i
When upgrading to 11i from 11.x or 10.7 users must decide whether or not
to move from Basic Benefits to Standard or Advanced at the time of the
upgrade. The upgrade itself is complex enough without having to completely
redesign benefit management. Because Basic Benefits still functions
under 11i, users should seriously consider postponing this benefit
redesign until they have completed the migration to 11i.
This will allow time to
resolve all 11i
issues
before undertaking this complex project. It might also allow the new
benefit functionality to mature, as there are some initial quality issues.
There will also be more resources to draw from when you need assistance
with your implementation. This includes resources that come cost-free such
as listservers and user groups. Standard and Advanced Benefits offer many
choices and decisions that should be studied carefully without the
pressure of completing an 11i
upgrade project.
Use Fast
Formulas
Both Standard and Advanced Benefits provide many
opportunities to use Fast Formula. Virtually every definition screen
allows you to write a Rule if the basic functionality doesn’t exactly meet
your requirements. Oracle has published a handy Fast Formula guide with
examples of each type of formula that can be used in the Benefits module.
This document can be downloaded at http://metalink.oracle.com.
Troubleshooting Errors with Enrollment
During the testing phase in your Advanced Benefits
implementation you are bound to encounter never before seen error
messages. Many times, while testing enrollment on the Flex or Non-Flex
enrollment form, a generalized error will appear, that doesn’t lead you
directly to which plan, option, rate or coverage is causing the problem.
If you don’t have an experienced technical resource on hand, there is a
simple work around.
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Navigate to the Program Form
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Change all the plans to “Inactive” status
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Activate one plan and process a Life Event for an employee.
Continue to Activate plans and process an event until you
receive the error. This is the plan (or its associated Rates or Coverages)
that is causing the problem.
Rolling out Life Events in Phases
Generally, legacy systems do not have the automated Life
Event processing that Oracle brings to the table. OAB Life Event
processing manages the tasks normally controlled by the users. This can
take some getting used to. Depending on the number of Life Events and
Database Triggers that are required by your business, it may be a good
idea to implement your Life Events in phases. This will allow your team
to adjust to the workload and change in process. In addition, you should
have worked out most of the bugs and be aware of any potential issues
which will allow you to roll out the additional functionality with little
difficulty.
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